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Work Experience

Georgetown University, remote
Web Project Manager
September 2019 – Present

  • Interim Scrum Master
    • Leads daily scrum, weekly retrospectives, and weekly sprint planning meetings
      • Monitors and tracks progress of task completion 
  • Project lead for GU WordPress NextGen (2-year long project)
    • Monitors and tracks the progress of the project
    • Holds weekly project check-in meetings
    • Participates in backlog review and backlog prioritization
    • Consults and collaborates regularly with PMs, developers, and UX designer
    • Created a project charter
  • Manages various NextGen pilot sites
  • Conducts user acceptance testing
  • Provides user support for content editors on Georgetown.edu sites
  • Managed the replacement of the University events system
  • Worked with other project managers on the migration of sites to WordPress

University of Mary Washington, Fredericksburg, VA
Domain of One’s Own Program Manager
April 2018 – September 2019

  • Served as the lead for Domain of One’s Own (DoOO) program
    • Domain creation, website design, content management, content strategy
    • Web hosting management and support (cPanel, WHM & WHMCS, Installatron)
  • Managed and mentored department student aides, co-managed student fellows, Domain Fellows
  • Created and maintained programmatic and troubleshooting documentation for DoOO
  • Created a variety of WordPress templates for DoOO
  • Spearheaded discussions on the concept and importance of digital identity
  • Collaborated with UMW faculty, staff, and students on the integration of digital tools into teaching, learning, and research

    University of Mary Washington, Fredericksburg, VA
    Entry-Level Instructional Technology Specialist
    August 2015 – April 2018

    • Served as the lead for website design and content management (WordPress)
    • Spearheaded discussions on digital identity at Domains 2017, 2019, and EduCon 2.8 conferences
    • Created and maintained WordPress documentation for Domain of One’s Own
    • Provided user support for WordPress, Domain of One’s Own, UMW Blogs (legacy platform)

      University of Mary Washington, Fredericksburg, VA
      Digital Knowledge Center Student Tutor
      September 2014 – May 2015

      • Developed in-depth knowledge and hands-on experience with numerous digital tools including Domain of One’s Own, WordPress, UMW Blogs, media editing, mapping & timeline tools, Zotero, Google Drive, HTML & CSS, and 3D printing
      • Assisted students gain a working knowledge of the above digital tools and their uses
      • Wrote individual tutoring reports for professors and to use for data collection
      • Performed quality assurance checks and edit digital tool documentation and tutorials
      • Led student workshops for creating, building and tailoring domains and web presence
      • Created and maintained social media pages for the DKC


      Agile Framework

      • Scrum

      User-Centered Design

      • Wireframes and prototypes
      • Card-sorting
      • User flows
      • Empathy maps
      • Style guides

      Presentation Skills 

      • Featured presenter at Domains 2019 & 2017, EduCon 2.8

      Research & Problem-solving

      • Developed an engagement model with faculty to more easily introduce digital tools into their curriculum

      Technical Writing

      • Created a program guide and technical documentation

      Technical Skills

      CMS & Web Design

      • WordPress (individual and multisite
      • HTML, CSS
      • Accessibility best practices

        User Experience Design

        • Adobe XD, Axure

          Project Management & Collaboration

          • Trello, GitHub Wiki, Slack, Zoom, Google Apps


              • Google Analytics
                Web Hosting Management
                • cPanel, Installatron, WHM, WHMCS

                  Media & Visual Design

                  • Adobe Photoshop,  Adobe Lightroom, iMovie, Final Cut Pro, Audacity
                  • Canva, Adobe Spark Post


                    Brandeis University, Online 
                    June 2019
                    Master of Science in User-Centered Design

                    University of Mary Washington, Fredericksburg, VA
                    May 2015
                    Bachelor of Arts in History with Minor in Digital Studies
                    Graduated Summa Cum Laude

                    Committees and Initiatives

                    UMW Safe Zone Program
                    2018 – 2019
                    UMW’s Safe Zone Program seeks to foster an environment which affirms an inclusive and supportive community for lesbian, gay, bisexual, transgender, and queer (LGBTQ) citizens and allies, to create opportunities and resources to allow UMW to embrace the full range of diversities, and create maximum educational engagement for all. In keeping with these goals, the program seeks to educate its citizens, provide appropriate referrals, assess campus climate, and advocate for community members.

                    • Lead training workshops for faculty, staff, and students designed to help them become more informed and supportive allies for the LGBTQ community
                    • Social Media Manager
                    • Attended monthly meetings to discuss the curriculum and events
                    • Assisted at Safe Zone events

                    Digital Knowledge Faculty Initiative 
                    2017 – 2018
                    A series of discussions led by the Division of Teaching and Learning Technologies at UMW about education on and with the Web and a practical workshop for developing a new digital project or assignment.

                    • Collaborated and supported faculty and staff participants
                    • Served as a participant representing DTLT

                    2016 – 2017
                    COPLACDigital is a Mellon Foundation-funded initiative to develop distance mentoring digital liberal arts courses across the Council of Public Liberal Arts Colleges consortium. Based on the highly successful Century America seminar, COPLACDigital brings together faculty, students, archivists, and instructional technologists to collaborate in the public creation of knowledge. 

                    • Served as the Instructional Technologist for UMW
                    • Created course trailers


                    Domains 2019: Back to the Future, Durham, NC 
                    June 2019
                    An educational technology conference hosted by Reclaim Hosting. This iteration of the conference focuses on the IndieWeb, Learning Tools, Accessibility, Containers and the Cloud, Privacy and Surveillance, and Data Ownership

                    • Presentation: If You Give A Student A Domain, They’ll Probably Want A Domainosaur
                    • Art Installation: Portal on Site
                    • Art Installation: The Battle of Silicon Valley

                    Digital Pedagogy Lab, Fredericksburg, VA
                    August 2016, 2017, 2018, 2019
                    A series of professional development events at University of Mary Washington in Fredericksburg, VA. Open to teachers, students, librarians, administrators, and technologists looking to explore the role and application of technology in education.

                    • 2019: On-ground support
                    • 2017, 2018: Managed the student aides, organized student aides shift schedules and duties, provided technical support for attendees, assisted in ordering swag bags for attendees
                    • 2016: Participated in the Activism on the Web track.

                    Domains 2017: Indie EdTech and Other Curiosities, Oklahoma City, OK
                    June 2017
                    An educational technology conference co-hosted by the University of Oklahoma and Reclaim Hosting. The conference brings together members of higher education institutions running a unique style of Domain of One’s Own to learn from each other and share ideas. 

                    • Presentation: “We’re not DoOOMed: From Student Tutor to Instructional Technologist” with Jenna Azar.

                      My portion of the presentation covered my experience with Domain of One’s Own. Starting as a student on the pilot program, continuing through my undergraduate years, and working with the project now as an Instructional Technologist. 

                    WPCampus, Sarasota, FL
                    July 2016
                    A two-day event with 38 sessions from 41 speakers covering a variety of topics, all dedicated to the confluence of WordPress in higher education.

                    EduCon 2.8, Philadelphia, PA
                    January 2016
                    An innovation conference where we can come together, both in person and virtually, to discuss the future of schools. Every session will be an opportunity to discuss and debate ideas — from the very practical to the big dreams.

                    • Presentation: “Students helping Students use Tech,” with Martha Burtis and Jeff McClurken about the Digital Knowledge Center at UM, 

                    Undergraduate Honors and Awards

                    President’s List
                    Fall 2013, Spring 2014, Fall 2014

                    Dean’s List
                    2011 – 2012, Spring 2015

                    Department of History and American Studies Certificate of Excellence

                    • For superior achievement in History 299: Introduction to the Study of History

                    Phi Beta Kappa
                    2015 – Present

                    • USA’s Oldest Academic Honor Society

                    Phi Alpha Theta
                    President, 2014 – 2015

                    • History Department Honor Society

                    Pi Gamma Mu

                    • International Honor Society for Social Sciences
                    • Virginia Zeta Chapter at the University of Mary Washington

                    Alpha Phi Sigma
                    2012 – 2015 (Chapter disbanded)

                    • Community Service Honor Society

                    National Society of Collegiate Scholars
                    2012 – 2015

                      Undergraduate Extracurricular Activities

                      President’s Council for Sustainability, UMW
                      2014 – 2015
                      Student Representative Member

                      UMW Whovians Club, UMW
                      Co-President, 2013 – 2015

                      • Doctor Who enthusiast community organization.
                      • Co-founder, author of constitution.

                      Student Government Association, UMW
                      2011 – 2013
                      Westmoreland Hall Senator, Virginia Hall Senator

                      • Propose motions to improve the quality of campus life at UMW
                      • Vote on motions based on constituents’ requests

                      Operation Smile Club, UMW
                      2011 – 2013

                      • Support fundraising goal of over $1,000 annually to fund at least four corrective surgeries for children born with cleft palate or cleft lips

                      Class Council Class of 2015, UMW
                      2011 – 2012

                      • Managed a $9,700 budget  for Devil Goat Day, an annual event and UMW tradition for 1,000+ students
                      • Performed contract and vendor management.